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4globalestate

General Terms and Conditions

General Terms and Conditions (GTC)

4GlobalEstate portal

Version: 1.1
Effective date: 1 May 2026
Legally binding version: Czech version

Article I – Operator identification

The operator of the 4GlobalEstate portal (hereinafter referred to as the „Operator") is:

Detail Value
Name / First name and surname 4DEIVIA Systems s.r.o.
Registered office / Place of business Stodolní 849/4, 743 01 Bílovec, Česká republika
Company ID 29483930
VAT ID CZ29483930
Entry in the register Zapsán v OR u Krajského soudu v Ostravě, oddíl C, vložka 103706
Data Box ID 7nfi7et
Contact email [email protected]
Contact phone +420 774 619 720
Website https://4globalestate.com

Article II – Introductory Provisions and Definitions

2.1 These General Terms and Conditions (hereinafter referred to as "GTC") regulate the rights and obligations between the Operator and the users of the 4GlobalEstate portal available at https://4globalestate.com (hereinafter referred to as "the Portal").

2.2 For the purposes of these GTC, the following shall mean:

  • „Portal" – the 4GlobalEstate SaaS technology platform used exclusively for advertising real estate and real estate services, operated by the Operator.
  • „Advertiser" – a natural or legal person who publishes a property advertisement through the Portal.
  • „B2C Advertiser" – a private individual placing an advertisement via the Portal's web interface.
  • „B2B Advertiser" – a real estate agency or other business entity using the Portal's advertising services either automatically via the JSON API, or via the B2B administration web interface of the Portal.
  • „Consumer" – a natural person acting outside the scope of their business activity or outside the scope of their independent professional practice.
  • „Advertisement" – advertising content (text, photographs, technical parameters) relating to one specific property or real estate service.
  • „Price List" – the current overview of prices for Portal services published at https://4globalestate.com/cenik.
  • „API Key" – a unique authentication key assigned to B2B Advertisers after concluding a Framework Agreement.
  • „Framework Agreement" – an agreement concluded between the Operator and a B2B Advertiser (real estate agency), which regulates the framework conditions for providing Portal services, including API access; it is concluded according to Article 3.4 (electronic signature according to eIDAS, data box, or international electronic signature).

2.3 The Operator is not a real estate agent within the meaning of Act No. 39/2020 Coll., on real estate brokerage. The Operator exclusively provides advertising space and a technology platform. It does not act as a contracting party in property transfers nor does it arrange the brokerage of purchase, sale, or lease.

2.4 The legally binding and original version of these GTC is in Czech language. All translations of the GTC into other languages are provided for informational purposes only, and in case of discrepancies, the Czech version shall prevail.

Article III – Registration and Conclusion of Contract

B2C – Private Advertisers

3.1 By placing the first advertisement via the web interface, the user is automatically registered and a user account is created. A condition for activating the advertisement is the verification of the user's email address via a confirmation link sent to the provided address.

3.2 The contractual relationship between the Advertiser and the Operator arises at the moment when the Advertiser clicks the „Order with obligation to pay" button when submitting the advertisement and confirms agreement with these GTC.

3.3 The minimum advertising period for a B2C Advertiser is 90 (ninety) calendar days (fixed validity block; an additional block can be purchased according to the Price List).

B2B – Real Estate Agencies and Businesses

3.4 Access to the Portal's API is conditional on the conclusion of a Framework Agreement. Common procedure: filling in the registration form (Company ID/registration number, email domain verification) and generating a draft agreement by the Operator. The agreement is concluded by one of the methods below; the Operator will release the API key only after valid signature by both parties and registration in its system.

A) Electronic Signature (preferred method for CZ/EU)
Signature of the Framework Agreement by the B2B Advertiser using a recognised qualified or advanced electronic signature (eIDAS regulation, Act No. 297/2016 Coll.), or via verified identity (e.g., BankID Sign). Counter-signature by the Operator and release of the API key.

B) Handwritten signature and data box (alternative for Czech legal entities)
The B2B Advertiser (legal entity) shall print the draft Framework Agreement, and the person authorised to act on behalf of the office shall sign it by hand. The signed copy shall be delivered to the Operator's data box (ID: 7nfi7et). After checking the signature, the Operator shall also send the countersigned copy via the B2B Advertiser's data box and release the API key — usually within 5 working days.

C) International electronic signature (for foreign B2B advertisers)
For entities based outside the Czech Republic (or outside the EU) that do not have the tools specified in points A) and B), signing via recognised global electronic signature platforms (especially DocuSign, Adobe Sign) is permissible. This signature must include a verifiable audit trail identifying the signatory in accordance with their local legal system (e.g., US ESIGN Act). After verifying the validity certificate, the Operator shall countersign the agreement in the same manner and release the API key.

3.5 The Operator expressly reserves the right to refuse to conclude a Framework Agreement or grant API access without stating a reason, particularly to protect the quality and integrity of the Portal's content.

3.6 B2B Advertisers are invoiced monthly. Each invoice includes a detailed statistical report containing a list of advertisements, the number of days each was published, and the total number of verified views.

Article IV – Price and Payment Terms

4.1 The price for advertising services is determined according to the current Price List published on the Operator's website.

4.2 The Operator reserves the right to unilaterally change the Price List. Any change to the Price List applies exclusively to newly activated advertisements from the date of publication of the new Price List. The new price does not apply to advertisements that are already active at the time of the Price List change – these will be advertised at the price valid at the time of their activation.

4.3 The payment model differs according to the Advertiser type: for B2C Advertisers, payment is pre-paid before the activation of an individual advertisement (Art. 4.7). For B2B Advertisers, payment is post-paid retrospectively for the actual elapsed days of publication within the monthly billing (Art. 4.8). Billing for commenced calendar days is regulated by paragraphs 4.4 and 4.5.

4.4 Advertising is charged for each started calendar day in terms of Central European Time (CET/CEST). One day starts at 00:00:00 and ends at 23:59:59 CET/CEST. An advertisement activated at 23:30 CET/CEST is counted as one full calendar day.

4.5 All deadlines and billing cycles are governed by Central European Time (CET/CEST) regardless of the Advertiser's geographical location.

4.6 The basic currency of the Portal is the Czech Koruna (CZK). Conversions to other currencies (EUR, PLN, USD) displayed on the Portal are for informational purposes only. The final billed amount may vary depending on the current exchange rate of the payment gateway or the user's bank.

4.7 Payment methods for B2C Advertisers (Private advertising)
Payment for advertising services for private advertising is made by paying for each individual advertisement before its activation on the Portal (pre-paid model). The Advertiser can choose from the following payment methods:

a) Online card payment: Via one of three integrated secure payment gateways (Stripe, PayU, Revolut Business Gateway). Personal and payment details necessary to complete the payment are passed directly to the provider of the respective gateway.

b) Cryptocurrency payment: An alternative option for direct payment in an amount corresponding to the advertisement price in supported cryptocurrencies (e.g., XRP, BTC, etc.). Conversion and payment are processed according to the current exchange rate integrated into the Portal system at the exact moment of transaction authorisation.

4.8 Payment Methods for B2B Advertisers (Real Estate Agencies and Businesses)
Payment for advertising services by B2B advertisers is made retrospectively (post-paid model) based on monthly billing. The Operator will issue an invoice with a due date of 14 calendar days after the end of the billing cycle. B2B Advertisers can pay the invoice in the following ways:

a) Bank transfer: To the Operator's standard bank account held in the Czech Republic.

b) SEPA transfer: To the Operator's international euro account (intended primarily for advertisers within the EU and abroad).

c) Online card payment: Via the Portal's integrated payment gateways through a unique secure link, which is part of the issued invoice or available in the B2B administration.

Invoicing in supported cryptocurrencies for B2B Advertisers is possible exclusively based on prior express approval from the Operator and under the conditions agreed upon in the Framework Agreement.

4.9 Calculation of B2B Fee and Minimum Base
For B2B Advertisers with active invoicing according to the Framework Agreement, the amount of the fee for active advertising in the given billing cycle is determined from the daily B2B rate specified in the Price List, multiplied by the number of relevant calendar days, and from the higher of these two figures:

(i) the actual number of active advertisements assigned to the given agency (including the case of zero count),

(ii) minimum billing base set by the Operator in the Portal administration (the default value is 100 listings — if the actual number of active listings is lower than this base or equal to zero, this lower limit will be used for the calculation of the fee).

The contractual percentage discount agreed in the Framework Agreement or in the agency account settings applies only to the part of the total invoiced amount above the minimum monthly amount specified in the Price List; the discount does not apply to the amount corresponding to this floor limit (minimum billing base).

Article V – Listing Lifecycle

B2C – Private Listings

5.1 The listing is active for the period chosen and paid for by the B2C Advertiser (fixed block according to Article 3.3).

5.2 The system automatically sends an email notification to the Advertiser's registered address 72 hours (3 days) before the planned end of the listing.

5.3 If the B2C Advertiser does not extend the listing within the deadline, the listing is automatically deactivated and deleted after the paid period expires, without further notice.

B2B – Real Estate Agencies and Businesses

5.4 For B2B Advertisers, listings run continuously for as long as the listing is active on the Portal — until the agent or agency deletes it themselves, or until the Operator prevents its display due to a breach of the GTC, payment delay according to Article 4.8, or termination of the Framework Agreement (Article IX). Automatic deletion after the expiry of a prepaid block does not apply to B2B.

5.5 Each specific property may only have one active listing on the Portal at any given time. Duplicate listings relating to the same property may be deleted without compensation.

Article VI – Advertiser's Obligations and Listing Content

6.1 The Advertiser is obliged to provide true, complete, and up-to-date information in the listing. The property price must be final and include all fees.

6.2 The Advertiser declares that:

  • they are the owner of the advertised property, or have valid authorisation for its sale/rental (brokerage agreement),
  • they hold all copyrights to the uploaded photos and other media, and grants the Operator a free, non-exclusive licence to use them for the purpose of displaying, indexing, and promoting the listing and the Portal,
  • by providing data via the API, they grant the Operator a non-exclusive licence to display, index, and translate this data.

6.3 Prohibited content: The Portal is exclusively for property listings. It is strictly forbidden to insert listings containing:

  • content unrelated to real estate (products, political content, erotica, gambling, etc.),
  • misleading or false information,
  • contact details embedded directly into photos,
  • logos of competing portals in photos,
  • duplicate listings of the same property.

6.4 The Advertiser must not, after activating the advertisement, change its content in such a way that the new content is unrelated to real estate or violates the law and good morals.

6.5 In case of violation of Article 6.3 or 6.4, the Operator has the right to immediately delete the advertisement without prior notice.

For B2C Advertisers (Consumers), in such a case, there is no right to a refund of the paid amount or any proportional part thereof — the advertising service is, as a result of the breach of terms, terminated without compensation.

For B2B Advertisers, the same applies; furthermore, this does not affect the Operator's right to claim full compensation for damages in accordance with Articles 6.6 and 10.2.

6.6 If the Advertiser violates these GTC (especially by inserting fraudulent content, prohibited automation, or misuse of the Portal's technical means), the Operator is entitled to immediately and without compensation block or delete their advertisement and the entire user account.

For B2B Advertisers (legal entities and entrepreneurs), this step does not affect the Operator's right to full compensation for damages thus caused (including damages caused by technical overload of the infrastructure, infringement of third-party rights, or damage to the Portal's reputation and integrity).

Article VII – Rights and Obligations of the Operator

7.1 The Operator has the right (but not the obligation) to check the content of advertisements.

7.2 The Operator uses algorithms to filter out inauthentic traffic (bots). View statistics are indicative and are cleared of detected machine traffic. The Operator does not guarantee the accuracy of view statistics.

7.3 The Operator reserves the right to interrupt the availability of the Portal or part thereof due to planned technical maintenance. Short-term outages caused by planned server maintenance do not constitute a reason for complaint or for a refund of a proportional part of the advertising price.

Article VIII – Automatic Translations and Localisation

8.1 The Portal displays content in 50 language versions. Technical parameters of properties (number of rooms, area, type of heating, etc.) are localised in advance from system dictionaries – the accuracy of these translations is high.

8.2 Free text descriptions of properties (hereinafter referred to as the "Description") are not automatically translated when the advertisement is inserted. The translation of the Description is performed at the user's request directly in the advertisement detail via an external machine translation API (AI). Once generated, the translation is stored in the Operator's database and made available to other users of the same language interface.

8.3 All automated translations (Descriptions) are provided exclusively for user convenience. The Operator is not responsible for the factual accuracy, grammar, context, or completeness of machine translations.

8.4 The original text submitted by the Advertiser is always legally binding. The Advertiser agrees that their texts will be machine-translated and these translations will be permanently stored in the Portal's database.

Article IX – Termination of Contract and Withdrawal

A) Provisions for Consumers (B2C – Private Advertising)

9.1 The Consumer generally has the right to withdraw from a distance contract within 14 days of its conclusion.

9.2 Loss of right of withdrawal: In accordance with Section 1837 (l) of the Civil Code, the Consumer expressly requests the commencement of the provision of digital content (publication of the advertisement) immediately after payment. The Consumer acknowledges that upon the full availability of the advertisement on the Portal, they lose the right to withdraw from the contract within the 14-day period without giving any reason.

9.3 System unavailability: If the Portal is continuously unavailable for more than 48 hours due to a defect on the part of the Operator (excluding announced planned maintenance), the B2C Advertiser has the right to withdraw from the contract for the affected advertisement and demand a refund of a proportionate part of the paid price according to the Complaints Procedure.

B) Provisions for Businesses and Real Estate Agencies (B2B – Framework Agreements)

9.4 Duration and proper termination: The relationship with the B2B Advertiser is established by a Framework Agreement for an indefinite period. The contract can be terminated by written agreement or by notice with a notice period of 30 calendar days, which begins on the first day of the month following the delivery of the notice to the other party.

9.5 Form of notice: Notice may be given in writing, by delivery to the Operator's data box, or electronically by email, provided that the document is equipped with a recognised electronic signature (e.g., QES, DocuSign, BankID) in accordance with point 3.4 of these GTC.

9.6 Immediate withdrawal by the Operator (Killswitch): The Operator is entitled to immediately suspend the provision of services (API import, ad display) or completely withdraw from the Framework Agreement if the B2B Advertiser is more than 14 calendar days in arrears with invoice payment or seriously violates the technical standards of the Portal (Articles IV and VI of these GTC).

9.7 Immediate withdrawal by the B2B Advertiser: The B2B Advertiser is entitled to immediately withdraw from the Framework Agreement exclusively in the event of demonstrable and continuous unavailability of the Portal's advertising services lasting longer than 48 hours due to the Operator's fault.

Article X – Liability and Limitation of Damages

10.1 The Operator only provides a technical platform (advertising space) and is not liable for:

a) Ad content: The truthfulness, legality, completeness, and up-to-dateness of data entered by advertisers (including photos and property descriptions).

b) Outcome of the transaction: The Operator is not an intermediary (real estate agency) for the sale or lease itself. It is not responsible for whether a contract is successfully concluded between the Advertiser and the interested party.

c) User behaviour: The seriousness, solvency (creditworthiness), or identity of persons who respond to ads via the Portal.

d) External services: Outages or reduction in service quality caused by third parties (e.g., server hosting providers, payment gateways, or automatic translations).

10.2 To the extent permitted by law, the Operator's total liability for any damage incurred by a B2B Advertiser in connection with the use of the Portal is limited to the amount actually paid by that Advertiser for the Portal's services in the calendar month in which the damage occurred. For B2C Advertisers (consumers), liability is governed by the relevant provisions of the Civil Code.

Article XI – Governing Law and Dispute Resolution

11.1 These GTC and all contracts concluded on their basis are governed by the legal system of the Czech Republic.

11.2 Disputes arising in connection with these GTC will be resolved by the materially and locally competent courts in the Czech Republic. For disputes arising from Framework Agreements with B2B Advertisers (businesses), the contracting parties have agreed, in accordance with Section 89a of the Civil Procedure Code, that the locally competent court of first instance is the court materially competent according to the Operator's registered office.

11.3 In the event of a consumer dispute that cannot be resolved by mutual agreement, the Consumer has the right to contact an out-of-court consumer dispute resolution body. The materially competent body is the Czech Trade Inspection Authority (ČOI), Štěpánská 567/15, 120 00 Prague 2 – Nové Město. Online dispute resolution is available at: https://adr.coi.cz.

Article XII – Final Provisions

12.1 The Operator is entitled to unilaterally amend these GTC. The Advertiser will be informed of the change by email to the registered address at least 14 days before the new wording comes into effect. If the Advertiser does not agree with the new terms, they are entitled to terminate the contract without penalty; for B2B Advertisers, this termination is governed by the deadlines and process according to point 9.4 of these GTC.

12.2 These GTC come into effect on 1 May 2026.