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4globalestate

General Terms and Conditions

General Terms and Conditions (GTC)

4GlobalEstate portal

Version: 1.1
Effective date: May 1, 2026
Legally binding version: Czech version

Article I – Operator Identification

The operator of the 4GlobalEstate portal (hereinafter referred to as the "Operator") is:

Detail Value
Name / First and Last Name 4DEIVIA Systems s.r.o.
Registered office / Place of business Stodolní 849/4, 743 01 Bílovec, Česká republika
Company ID 29483930
VAT ID CZ29483930
Entry in the register Zapsán v OR u Krajského soudu v Ostravě, oddíl C, vložka 103706
Data Box 7nfi7et
Contact email [email protected]
Contact phone +420 774 619 720
Website https://4globalestate.com

Article II – Introductory Provisions and Definitions

2.1 These General Terms and Conditions (hereinafter referred to as "GTC") regulate the rights and obligations between the Operator and the users of the 4GlobalEstate portal available at https://4globalestate.com (hereinafter referred to as "Portal").

2.2 For the purposes of these GTC, the following terms shall mean:

  • „Portal" – a technological SaaS platform 4GlobalEstate serving exclusively for the advertising of real estate and real estate services, operated by the Operator.
  • "Advertiser" – a natural or legal person who publishes a real estate advertisement through the Portal.
  • „B2C Advertiser" – a private natural person placing an advertisement through the Portal's web interface.
  • „B2B Advertiser" – a real estate agency or other business entity using the Portal's advertising services either automatically via JSON API, or via the B2B administration web interface of the Portal.
  • „Consumer" – a natural person who acts outside the scope of their business activity or outside the scope of the independent exercise of their profession.
  • „Advertisement" – advertising content (text, photos, technical parameters) related to one specific real estate property or real estate service.
  • „Price List" – the current overview of prices for Portal services published at https://4globalestate.com/cenik.
  • „API Key" – a unique authentication key assigned to B2B Advertisers after concluding the Framework Agreement.
  • „Framework Agreement" – an agreement concluded between the Operator and the B2B Advertiser (real estate agency), which regulates the framework conditions for providing Portal services, including API access; it is concluded according to Article 3.4 (electronic signature according to eIDAS, data box, or international electronic signature).

2.3 The Operator is not a real estate agent within the meaning of Act No. 39/2020 Coll., on real estate brokerage. The Operator exclusively provides advertising space and a technological platform. It does not act as a contracting party in real estate transfers nor does it arrange the brokerage of purchase, sale, or lease.

2.4 The legally binding and original version of these GTC is in Czech language. All translations of the GTC into other languages are provided for informational purposes only, and in case of discrepancies, the Czech version shall prevail.

Article III – Registration and Conclusion of Contract

B2C – Private Advertisers

3.1 By placing the first advertisement through the web interface, the user is automatically registered and a user account is created. A condition for activating the advertisement is the verification of the user's email address via a confirmation link sent to the provided address.

3.2 The contractual relationship between the Advertiser and the Operator arises at the moment when the Advertiser clicks the button „Order with payment obligation" when submitting the advertisement and confirms agreement with these GTC.

3.3 The minimum advertising period for a B2C Advertiser is 90 (ninety) calendar days (fixed validity block; an additional block can be purchased according to the Price List).

B2B – Real Estate Agencies and Businesses

3.4 Access to the Portal's API is conditional upon the conclusion of a Framework Agreement. Common procedure: filling out the registration form (Company ID/registration number, email domain verification) and generating a draft agreement by the Operator. The agreement is concluded in one of the ways below; the Operator will release the API key only after valid signature by both parties and registration in its system.

A) Electronic Signature (preferred method for CZ/EU)
Signature of the Framework Agreement by the B2B Advertiser with a recognized qualified or advanced electronic signature (eIDAS regulation, Act No. 297/2016 Coll.), or via verified identity (e.g., BankID Sign). Counter-signature by the Operator and release of the API key.

B) Handwritten signature and data box (alternative for Czech legal entities)
A B2B Advertiser (legal entity) prints the draft Framework Agreement, and a person authorized to act on behalf of the office signs it by hand. The signed copy is delivered to the Operator's data box (ID: 7nfi7et). After verifying the signature, the Operator will also send a countersigned copy to the B2B Advertiser's data box and release the API key — usually within 5 business days.

C) International electronic signature (for foreign B2B advertisers)
For entities based outside the Czech Republic (or outside the EU) that do not have the tools specified in points A) and B), a signature via recognized global electronic signature platforms (especially DocuSign, Adobe Sign) is permissible. This signature must contain a verifiable audit trail identifying the signatory in accordance with their local legal system (e.g., US ESIGN Act). After verifying the validity certificate, the Operator will countersign the agreement in the same manner and release the API key.

3.5 The Operator expressly reserves the right to refuse the conclusion of a Framework Agreement or access to the API without stating a reason, especially to protect the quality and integrity of the Portal's content.

3.6 B2B Advertisers are invoiced monthly. Each invoice includes a detailed statistical report containing a list of advertisements, the number of days each was published, and the total number of verified views.

Article IV – Price and Payment Terms

4.1 The price for advertising services is determined according to the current Price List published on the Operator's website.

4.2 The Operator reserves the right to unilaterally change the Price List. Changes to the Price List apply exclusively to newly activated advertisements from the date of publication of the new Price List. For advertisements that are already active at the time of the Price List change, the new price does not apply – these will be advertised at the price valid at the time of their activation.

4.3 The payment model differs by Advertiser type: for B2C Advertisers, payment is pre-paid before the activation of each individual advertisement (Art. 4.7). For B2B Advertisers, payment is post-paid retrospectively for the actual elapsed days of publication as part of the monthly billing (Art. 4.8). Billing for commenced calendar days is regulated by paragraphs 4.4 and 4.5.

4.4 Advertising is billed for each commenced calendar day in Central European Time (CET/CEST). One day starts at 00:00:00 and ends at 23:59:59 CET/CEST. An advertisement activated at 23:30 CET/CEST is counted as one full calendar day.

4.5 All deadlines and billing cycles are governed by Central European Time (CET/CEST) regardless of the Advertiser's geographical location.

4.6 The basic currency of the Portal is the Czech Koruna (CZK). Conversions to other currencies (EUR, PLN, USD) displayed on the Portal are for informational purposes only. The final billed amount may vary depending on the current exchange rate of the payment gateway or the user's bank.

4.7 Payment Methods for B2C Advertisers (Private Advertising)
Payment for advertising services for private advertising is made as a payment for each individual advertisement before its activation on the Portal (pre-paid model). The Advertiser can choose from the following payment methods:

a) Online card payment: Via one of three integrated secure payment gateways (Stripe, PayU, Revolut Business Gateway). Personal and payment details necessary to complete the payment are passed directly to the provider of the respective gateway.

b) Cryptocurrency payment: An alternative option for direct payment in an amount corresponding to the advertisement price in supported cryptocurrencies (e.g., XRP, BTC, etc.). Conversion and payment are processed according to the current exchange rate integrated into the Portal's system at the exact moment of transaction authorization.

4.8 Payment Methods for B2B Advertisers (Real Estate Agencies and Entrepreneurs)
Payment for advertising services for B2B advertisers is made retrospectively (post-paid model) based on monthly billing. After the end of the billing cycle, the Operator will issue an invoice with a due date of 14 calendar days. The B2B Advertiser can pay the invoice in the following ways:

a) Bank transfer: To the Operator's standard bank account maintained in the Czech Republic.

b) SEPA transfer: To the Operator's international euro account (intended especially for advertisers within the EU and abroad).

c) Online card payment: Via the Portal's integrated payment gateways through a unique secure link that is part of the issued invoice or available in the B2B administration.

Invoicing in supported cryptocurrencies for B2B Advertisers is possible exclusively based on prior express approval from the Operator and under the conditions agreed upon in the Framework Agreement.

4.9 Calculation of B2B Fee and Minimum Base
For B2B Advertisers with active billing according to the Framework Agreement, the amount of the fee for active advertising in a given billing cycle is determined from the daily B2B rate specified in the Price List, multiplied by the number of relevant calendar days, and from the higher of these two figures:

(i) the actual number of active advertisements assigned to the given office (including the case of zero count),

(ii) the minimum billing base set by the Operator in the Portal administration (the default value is 100 advertisements — if the actual number of active advertisements is lower than this base or equal to zero, this lower limit will be used for calculating the fee).

The contractual discount in percentages agreed upon in the Framework Agreement or in the office account settings applies only to the part of the total invoiced amount above the minimum monthly amount specified in the Price List; the discount does not apply to the amount corresponding to this floor limit (minimum billing base).

Article V – Ad Lifecycle

B2C – Private Advertising

5.1 The ad is active for the period chosen and paid for by the B2C Advertiser (fixed block according to Article 3.3).

5.2 The system automatically sends an email notification to the Advertiser's registered address 72 hours (3 days) before the planned termination of the advertisement.

5.3 If the B2C Advertiser does not extend the ad within the deadline, the ad is automatically deactivated and deleted after the paid period expires, without further notice.

B2B – Real Estate Agencies and Businesses

5.4 For B2B Advertisers, advertising runs continuously for as long as the ad is active on the Portal — until the broker or office deletes it themselves, or until the Operator prevents its display due to a violation of the GTC, payment default according to Article 4.8, or termination of the Framework Agreement (Article IX). Automatic deletion after the expiration of a prepaid block does not apply to B2B.

5.5 Each specific property may have only one active ad on the Portal at any given time. Duplicate ads related to the same property may be deleted without compensation.

Article VI – Advertiser's Obligations and Ad Content

6.1 The Advertiser is obliged to provide true, complete, and current information in the ad. The property price must be final and include all fees.

6.2 The Advertiser declares that:

  • is the owner of the advertised property, or has valid authorization for its sale/lease (brokerage agreement),
  • possesses all copyrights to uploaded photos and other media, and grants the Operator a gratuitous, non-exclusive license to use them for the purpose of displaying, indexing, and promoting the ad and the Portal,
  • by providing data via API, grants the Operator a non-exclusive license to display, index, and translate this data.

6.3 Prohibited content: The Portal is exclusively for real estate advertising. It is strictly forbidden to insert ads containing:

  • content unrelated to real estate (products, political content, erotica, gambling, etc.),
  • misleading or false information,
  • contact details inserted directly into photos,
  • logos of competing portals in photos,
  • duplicate listings of the same property.

6.4 The Advertiser must not change the content of the ad after activation in such a way that the new content is unrelated to real estate or violates the law and good morals.

6.5 In case of violation of Article 6.3 or 6.4, the Operator has the right to immediately delete the ad without prior notice.

For B2C Advertisers (Consumers) in such a case, there is no right to a refund of the paid amount or any proportional part thereof — the advertising service is terminated without compensation due to the violation of terms.

The same applies to B2B Advertisers; furthermore, this does not affect the Operator's right to claim full compensation for damages according to Articles 6.6 and 10.2.

6.6 If the Advertiser violates these GTC (especially by inserting fraudulent content, prohibited automation, or misuse of the Portal's technical means), the Operator is entitled to immediately block or delete their advertisement and the entire user account without compensation.

For B2B Advertisers (legal entities and entrepreneurs), this action does not affect the Operator's right to full compensation for damages thus caused (including damages caused by technical overload of the infrastructure, violation of third-party rights, or damage to the Portal's reputation and integrity).

Article VII – Operator's Rights and Obligations

7.1 The Operator has the right (but not the obligation) to check the content of ads.

7.2 The Operator uses algorithms to filter unauthentic traffic (bots). View statistics are indicative and are cleared of detected machine traffic. The Operator does not guarantee the accuracy of view statistics.

7.3 The Operator reserves the right to interrupt the availability of the Portal or its part due to planned technical maintenance. Short-term outages caused by planned server maintenance do not constitute a reason for a complaint or a refund of a proportional part of the advertising price.

Article VIII – Automatic Translations and Localizations

8.1 The Portal displays content in 50 language versions. Technical parameters of properties (number of rooms, area, type of heating, etc.) are localized in advance from system dictionaries – the accuracy of these translations is high.

8.2 Free text descriptions of properties (hereinafter referred to as the "Description") are not automatically translated when the advertisement is inserted. The translation of the Description is performed upon user request directly in the advertisement detail via an external machine translation API (AI). Once generated, the translation is stored in the Operator's database and made available to other users of the same language interface.

8.3 All automated translations (Descriptions) are provided exclusively for user convenience. The Operator is not responsible for the factual accuracy, grammar, context, or completeness of machine translations.

8.4 The original text inserted by the Advertiser is always legally binding. The Advertiser agrees that their texts will be machine-translated and these translations will be permanently stored in the Portal's database.

Article IX – Termination of Contract and Withdrawal

A) Provisions for Consumers (B2C – Private Advertising)

9.1 The Consumer generally has the right to withdraw from a distance contract within 14 days of its conclusion.

9.2 Loss of the right of withdrawal: In accordance with § 1837 (l) of the Civil Code, the Consumer expressly requests the commencement of the provision of digital content (publication of the advertisement) immediately after payment. The Consumer acknowledges that at the moment of full availability of the advertisement on the Portal, they lose the right to withdraw from the contract within the 14-day period without giving any reason.

9.3 System unavailability: If the Portal is continuously unavailable for more than 48 hours due to a defect on the Operator's side (excluding announced planned maintenance), the B2C Advertiser has the right to withdraw from the contract for the affected advertisement and demand a refund of a proportional part of the paid price according to the Complaints Procedure.

B) Provisions for Businesses and Real Estate Agencies (B2B – Framework Agreements)

9.4 Duration and proper termination: The relationship with the B2B Advertiser is established by a Framework Agreement for an indefinite period. The contract can be terminated by written agreement or by notice with a notice period of 30 calendar days, which begins on the first day of the month following the delivery of the notice to the other party.

9.5 Form of termination notice: The termination notice may be submitted in writing, by delivery to the Operator's data box, or electronically by email, provided that the document is equipped with a recognized electronic signature (e.g., QES, DocuSign, BankID) in accordance with point 3.4 of these GTC.

9.6 Immediate withdrawal by the Operator (Killswitch): The Operator is entitled to immediately suspend the provision of services (API import, display of advertisements) or completely withdraw from the Framework Agreement if the B2B Advertiser is more than 14 calendar days overdue with invoice payment or seriously violates the technical standards of the Portal (Articles IV and VI of these GTC).

9.7 Immediate withdrawal by the B2B Advertiser: The B2B Advertiser is entitled to immediately withdraw from the Framework Agreement exclusively in the event of demonstrable and continuous unavailability of the Portal's advertising services lasting longer than 48 hours due to the Operator's fault.

Article X – Liability and Limitation of Damages

10.1 The Operator provides only a technical platform (advertising space) and is not responsible for:

a) Content of advertisements: The truthfulness, legality, completeness, and up-to-dateness of data entered by advertisers (including photos and property descriptions).

b) Outcome of the transaction: The Operator is not an intermediary (real estate agency) for the sale or rental itself. It is not responsible for whether a contract is successfully concluded between the Advertiser and the interested party.

c) User behavior: The seriousness, solvency (creditworthiness), or identity of persons who respond to advertisements via the Portal.

d) External services: Outages or reduction in service quality caused by third parties (e.g., providers of server hosting, payment gateways, or automatic translations).

10.2 To the extent permitted by law, the Operator's total liability for any damage incurred by a B2B Advertiser in connection with the use of the Portal is limited to the amount actually paid by this Advertiser for the Portal's services in the calendar month in which the damage occurred. For B2C Advertisers (consumers), liability is governed by the relevant provisions of the Civil Code.

Article XI – Governing Law and Dispute Resolution

11.1 These GTC and all contracts concluded on their basis are governed by the legal system of the Czech Republic.

11.2 Disputes arising in connection with these GTC will be resolved by the materially and locally competent courts in the Czech Republic. For disputes arising from Framework Agreements with B2B Advertisers (entrepreneurs), the contracting parties have agreed, in accordance with § 89a of the Civil Procedure Code, that the locally competent court of first instance is the court materially competent according to the Operator's registered office.

11.3 In the event of a consumer dispute that cannot be resolved by mutual agreement, the Consumer has the right to contact an out-of-court consumer dispute resolution body. The materially competent body is the Czech Trade Inspection Authority (ČOI), Štěpánská 567/15, 120 00 Prague 2 – Nové Město. Online dispute resolution is available at: https://adr.coi.cz.

Article XII – Final Provisions

12.1 The Operator is entitled to unilaterally amend these GTC. The Advertiser will be informed of the change by email to the registered address at least 14 days before the new version takes effect. If the Advertiser does not agree with the new terms, they are entitled to terminate the contract without penalty; for B2B Advertisers, this termination is governed by the deadlines and process according to point 9.4 of these GTC.

12.2 These GTC become effective on May 1, 2026.